Voicemail and Auto Attendant Systems

Voice Processing

SVMi-16E

Integrated Voice Processing Platform for the iDCS 500

The SVMi-16E is an expansion of our popular SVMi line. It provides 16 ports and up to 1000 mailboxes for your iDCS 500 System. The SVMi provides multi-language support for up to 9 languages, fax-on-demand and a comprehensive set of features unlike any other voice processing system in the market today. This "in-skin" system combined with the functionality of Samsung's iDCS product offers rich business systems to propel your company into the future.
 

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Features
 
     
  SYSTEM FEATURES  
  Caller ID Compatible
Expandable
Fax Detection and Transfer
Flexible numbering Plan
Individually Defined Mailboxes and Extensions
Keyset Display and Soft Key Support
MOH Supply
Multiple Mailbox Support
Operating Mode/Oriented Call Processing
Operating Mode Override
Proprietary Design
Recordable System Prompts
Schedule Table
Synchronized Clock		  
     
  AUTO ATTENDANT FEATURES  
  Alphabetic Directory (Multiple)
Auto Attendant Routing
Automatic After Hours Answering
Announce Hold Position
Announce Hold Time
Camp On Support
Direct to Mailbox
Holidays and Special Events
Incoming Call Overflow
Interruptible Voice Prompts
Maximum Greeting Length
Multiple Call Handling
Multiple Language Support
Operator Access
Single Digit Call Routing
  
     
  ACCESS MANAGER  
  Call Blocking
Call Forwarding
Day / Night Personal Greeting
Find Me
Follow Me (Off Premises Transfer)
Hold for Busy Station
Multiple Personal Greetings (9)
Night Intercept
Park and Overhead Page
Stored Telephone numbers
Weekly
Personal Customized Options
Retrieve Public Holder from Hold
Screened Reject Personal Greeting
Blocked Personal Greeting
Busy Personal Greeting
Availability Schedule
  
     
  ADMINISTRATION FEATURES  
  Activity Display
Administrators Mailbox
Auto Delete Subscribers
Automatic Setup
Back Up And Restore
Default Operation
Password Security
Programming - On Site Or Remote
Subscriber Database
Subscriber Database
System Reports
Voice Prompted Programming
Voice Studio
  
     
  Audiotex Features  
  Audiotext
Audiotex Librarian
Automatic Announcement Delete
Announcement Replay
Play Multiple Announcements
  
     
  VoiceForm Questionnaire ( Q & A) Features  
  VoiceForm
Playback Header Prompt
Multiple Response Destinations
Team Transcription
Unlimited Questions
  
     
     
     
  VOICE MAIL FEATURES  
  Answer Machine Emulation
Auto Conversation Record
Auto Forward
Auto Log In
Auto Message Play
Broadcast
Call Back
Call Forward to Voice Mail
Call Record
Call Back Request Messages
Date and Time Stamp
Delivery Imperative.
Direct Messaging / Quick Memo
Distribution Lists
Extended Prompting
External Number Notification
External Pager
Future Delivery
Faxmail (Requires VPM-E)
Future Delivery
Group and Sort Messages Prior to Play
Individual Mailbox Greeting
Individual Mailbox Name
Individual Mailbox Password
Maximum Number of Messages
Message Address Verification
Message Alert Notification Schedule
Message Counter
Message Length Control
Message Retention Time by Subscriber
Message Waiting Light Notification
Message Delete
Message Delivery Options
Message Fast Forward
Message Forward With Append
Message Pause
Message Play Order
Message Replay
Message Reply
Message Play Order
Message Retention Time by Subscriber
Message Retrieve
Message Rewind
Message Save
Message Send
Message Scan
Message Skip
Message Undelete
Multiple Subscriber Mailboxes
Multiple Subscriber Mailbox Login
Name Addressing
New / Old Selection
Net Mailbox (AMIS)
Message Alert Notification Schedule
One Touch Access
Pager Notification Schedule
Personal Mailbox Administration
Private (Confidential)Messages .
Quick Memo
Reminder
Reply Required
Retrieve Public caller
Return Reciept (Certified Messages)
Self Memo / Reminder
Self Memo / Reminder Categories
Speed Control
Subscriber Workload manager
Until... Scheduling
Urgent Messages
Volume Control